Video Tutorial
In the OKX App
Follow these simple steps to deposit cryptocurrency into your OKX account:
Access the Deposit Page
You can initiate a deposit in two ways:- Open the OKX app and select Deposit from the homepage.
- Navigate to Assets within the app and choose Deposit.
Select Cryptocurrency & Network
- Choose the cryptocurrency you wish to deposit.
- Select the deposit network (ensure it matches the network on your sending platform).
Generate Deposit Details
- The system will auto-generate your deposit address and any required tags (e.g., MEMO for XRP).
Specify Receiving Account
- Under Deposit to, select your preferred OKX account.
Complete the Transaction
- Copy the deposit address to paste into your withdrawal platform.
- Or scan the QR code using your withdrawal platform’s app.
Optional Sharing
- Tap Share Deposit Details to send the information to others.
Key Reminders:
✅ Always verify the cryptocurrency type and network on both OKX and your withdrawal platform. Mismatches result in permanent asset loss.
✅ Check the minimum deposit amount and confirmation requirements on the Deposit page.
✅ For tokens with tags/memos (e.g., XRP), include both the address and tag. Omissions lead to lost funds.
👉 Learn more about secure crypto deposits
FAQs
1. What if I send crypto via the wrong network?
- Recovery is impossible. Double-check networks before confirming transactions.
2. Why hasn’t my deposit appeared?
- Ensure the amount meets the minimum requirement and confirmations are complete. Delays may occur during high traffic.
3. Can I deposit without a tag/memo?
- No. Tokens like XRP require both address and tag for successful crediting.
4. Is there a deposit fee?
- OKX charges no fees, but network fees (e.g., Ethereum gas fees) apply.
5. How long do deposits take?
- Time varies by network. Bitcoin typically takes 1–2 hours; ERC-20 tokens may require 30+ minutes.
👉 Troubleshoot deposit issues here
Pro Tip: Bookmark this guide for quick reference during future deposits!