Bancontact is a secure, real-time bank transfer payment method available to residents of Belgium. This guide explains how to deposit EUR from your Belgian bank account to your OKX account using Bancontact.
Prerequisites for Bancontact Deposits
- Only available to fully verified OKX users from Belgium
- Bank account must display the Bancontact logo
- OKX account name must match your bank account name (third-party deposits are rejected)
Step-by-Step Deposit Instructions
Web Browser Method
- Log in to your OKX account and navigate to Assets > Deposit
- Select Euro as your deposit currency
- Choose Bancontact as the payment method and click Next
- Enter your desired deposit amount
- Review transaction details and confirm
- You'll be redirected to complete payment via Bancontact's secure interface
👉 Need help with verification?
Mobile App Method
- Open the OKX app and tap Deposit > Deposit EUR
- Select Bancontact as your payment method
- Input the deposit amount
- Verify all transaction details
- Tap Deposit to proceed with Bancontact payment
Important Note: Transactions typically process instantly, but may take up to 2 hours during system maintenance.
Payment Confirmation Process
- Desktop users: Authenticate via QR code scan using your banking app
- Mobile users: Your banking app will open automatically for transaction approval
- Funds will reflect in your OKX balance immediately after confirmation
FAQ
Why can't I select Bancontact?
This payment method is exclusively for verified Belgian residents. Ensure your account verification is complete.
How long do deposits take?
Approved payments credit instantly. Pending transactions cancel automatically after 120 minutes.
Can I withdraw EUR immediately?
Yes, after completing SEPA verification (which occurs automatically during deposit or via small test transfer).
👉 Troubleshooting deposit issues
Where can I view transaction history?
- Web: Assets > Deposit > All deposits
- App: Portfolio > Transactions > Filter by "Cash deposit"
What if my deposit fails?
Funds deducted but not credited will be refunded within 7 business days. Contact support if delays occur.
Key Benefits of Bancontact
- Real-time bank transfers
- No transaction fees
- Enhanced security with two-factor authentication
- Exclusive exchange rate for Belgian users
Remember: Always verify payment details before confirming transactions. OKX doesn't support third-party or business account deposits via Bancontact.