Dear OKX Users,
To deliver enhanced service quality and user experience, OKX will perform scheduled maintenance on select features from 15:00 to 17:00 HKT on October 19. The maintenance is expected to last approximately 2 hours and may start earlier or end later as needed. During this period, certain functionalities will be temporarily unavailable, and data displays may experience delays.
Affected Services During Maintenance
Node Program
- Temporary suspension of referral link creation
- Rebates will be paused and distributed within 1 hour after maintenance concludes
- Delayed updates to referral data
Referral System
- Mystery box claims temporarily disabled
- Delayed tracking of referral rewards and box distributions
New User Mystery Boxes
- Registration and deposit-based box rewards will process after maintenance
Rewards Center
- Temporary withdrawal suspension for "Satoshi" earnings
- Event participation temporarily unavailable
Red Packet Feature
- Delayed updates for friends invited via red packets
- Normal sending/receiving of red packets remains active
👉 Learn how to maximize referral rewards during maintenance
Additional Notes
- Platform activities requiring registration/submissions may be affected
- Deposit, withdrawal, and trading systems will operate normally
We appreciate your patience and understanding as we work to improve your experience.
Sincerely,
The OKX Team
Frequently Asked Questions
Q: Will my funds be safe during maintenance?
A: Yes, all assets remain secure—only specific features are temporarily restricted.
Q: How long will rebates be delayed?
A: Node program rebates will process within 1 hour post-maintenance.
Q: Can I still trade cryptocurrencies?
A: Absolutely. Trading, deposits, and withdrawals are unaffected.
Q: When will mystery box rewards appear?
A: All pending rewards will distribute automatically after service restoration.
👉 Discover OKX's upgraded node program features
This maintenance underscores OKX's commitment to system stability and user experience enhancements. For enterprise-level partners needing urgent support, contact our 24/7 helpdesk.