How to Choose Deposit/Withdrawal Networks on OKX Digital Trading Platform

OKX is a globally renowned digital asset trading platform where users can trade cryptocurrencies, stocks, and futures. This guide focuses on selecting the correct deposit/withdrawal networks to ensure seamless transactions.

Key Considerations for Network Selection

1. Network Consistency:

   • Your chosen network must match across sending/receiving platforms (e.g., USDT-ERC20 to USDT-ERC20).
   • Mismatched networks may result in permanent asset loss.

2. Network Characteristics:

   • Different networks offer varying speeds, fees, and security levels.

   • Example networks for USDT:

     • TRC20: Fast, low fees (ideal for small transfers)
     • ERC20: High security, slower with higher fees (suited for large transfers)

Step-by-Step Deposit Process

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App Instructions:

1. Navigate to: Assets > Overview > Deposit
2. Select cryptocurrency (e.g., USDT)

3. Choose from supported networks:

   • ERC20
   • TRC20
   • OEC
   • (3 others)
4. Copy deposit address and paste it in your withdrawal platform.

Why Transactions Take Time

Blockchain transfers involve three stages:

1. Initiation by sender
2. Miner confirmations
3. Recipient platform processing

Delays occur due to:

• Pending blockchain confirmations
• Network congestion
• Platform processing times

Troubleshooting Tips

If assets don't appear after confirmation:

1. Verify transaction ID with the sending platform
2. Check blockchain explorer for confirmation status

3. Contact OKX support with:

   • Account details
   • Cryptocurrency type
   • Transaction ID

FAQ Section

Q1: Can I use different networks for deposit and withdrawal?

No. Networks must match exactly (e.g., TRC20 to TRC20) to prevent asset loss.

Q2: Why is my USDT-ERC20 transfer slower than TRC20?

ERC20 operates on Ethereum's blockchain, which prioritizes security over speed, resulting in longer confirmation times.

Q3: What's the safest network for large transfers?

USDT-ERC20 offers enhanced security despite higher fees, making it ideal for significant amounts.

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Q4: How do I check my transaction status?

Use blockchain explorers like Etherscan (ERC20) or Tronscan (TRC20) with your transaction ID.

Q5: What if my assets don't arrive after full confirmations?

Contact OKX support with your transaction details for investigation.