When depositing cryptocurrency (crypto) into OKX from third-party exchanges or non-custodial wallets, you'll need your deposit address and sometimes a tag/memo/comment—depending on the crypto type. Follow this guide to locate both.
On the Mobile App
- Open your OKX app and select Deposit Crypto.
- Choose the cryptocurrency you wish to deposit, then select the Network.
You’ll see:
- Deposit Address
- Tag/Memo/Comment (if required)
Note: If the crypto requires a tag/memo/comment, a funding notice will appear. Verify details before proceeding.
- Use Copy to save both the address and tag/memo/comment or Share to send them to the sender.
👉 Need help with deposits? Check OKX’s step-by-step guide
On the Web
- Log in to your OKX account, click Assets, then Deposit.
- Select the cryptocurrency and network.
Locate:
- Deposit Address
- Tag/Memo/Comment (if applicable)
Note: Confirm any funding notices for tagged cryptos before finalizing.
- Copy or Share the details as needed.
Key Reminders
- Paste the deposit address and tag/memo/comment exactly as shown on the withdrawal page of the sending platform.
- Match the crypto and network on OKX with the withdrawal platform’s network to avoid asset loss.
- Tags/memos/comments aren’t required for all cryptos. If omitted when needed, funds may be lost.
👉 Avoid common deposit mistakes—see OKX’s troubleshooting tips
FAQs
Q1: What happens if I send crypto without a tag/memo?
A1: The transaction may fail or become irrecoverable. Always include tags if prompted.
Q2: Can I reuse the same deposit address?
A2: Yes, unless the crypto uses one-time addresses (e.g., Monero).
Q3: How long do deposits take?
A3: It varies by network. Most complete within 2–30 minutes.
Q4: What if I select the wrong network?
A4: Contact OKX support immediately—recovery isn’t guaranteed.
Q5: Why isn’t my deposit showing?
A5: Check the blockchain explorer for transaction status. Delays may occur during high traffic.