Who We Are
OKX is transforming the future through cryptocurrency, empowering individuals with financial freedom. As a top-tier crypto exchange and developer of OKX Wallet, we provide millions with access to crypto trading and decentralized applications (dApps). Trusted by hundreds of institutional investors, we maintain transparency through Proof of Reserves verification.
Our global team operates under three core principles:
- We Before Me: Collaborative mindset
- Do the Right Thing: Ethical decision-making
- Get Things Done: Results-oriented approach
As part of OKG, we deliver blockchain solutions through innovative products like OKX Wallet and OKLink.
About This Role
We're hiring a Senior Account Manager (Institutional) for our Dubai office to serve APAC clients. This pivotal position combines financial expertise with client relationship management in the fast-paced crypto sector.
👉 Discover career growth in crypto
Key Responsibilities:
- Client Relationship Management: Serve as primary contact for institutional clients across APAC
- Revenue Growth: Identify expansion opportunities through data analysis and creative solutions
- Technical Support: Resolve API, liquidity, and platform-related queries
- Team Leadership: Guide junior team members while collaborating cross-functionally
- Shift Coverage: Provide APAC timezone support (5AM-1PM Dubai time)
Qualifications We Value
Essential Skills:
APAC Market Expertise:
- Minimum 3 years institutional client experience
- Understanding of regional business practices
Communication Mastery:
- Fluent English/Mandatin bilingual capability
- Professional handling of high-volume inquiries
Problem-Solving:
- Technical aptitude for troubleshooting
- Critical thinking for complex cases
Desirable Attributes:
- Trading platform experience
- Crypto/blockchain knowledge
- Project management skills
Why Join OKX?
Compensation & Benefits:
| Category | Details |
|---|---|
| Financial | Competitive salary + bonuses |
| Learning | Education subsidies |
| Wellness | Healthcare for dependants |
| Perks | Meal allowances |
👉 Explore our benefits package
FAQs
Q: What makes this role unique?
A: You'll bridge financial markets with emerging crypto technology while shaping institutional adoption across APAC.
Q: Is crypto experience mandatory?
A: While preferred, we value transferable skills from traditional finance sectors.
Q: What career progression exists?
A: High performers can advance to leadership roles within our global account management structure.
Q: How does OKX support professional development?
A: Through dedicated L&D programs and education subsidies for certified courses.
Q: What's the team culture like?
A: Collaborative, fast-paced, and focused on continuous improvement.
Q: Are there opportunities for international transfers?
A: Yes, we encourage mobility across our global offices.
Application Process
Interested candidates should demonstrate:
- Client portfolio management experience
- Technical problem-solving capabilities
- Commitment to APAC shift hours
This role offers an exceptional opportunity to grow with a leading crypto exchange while serving institutional clients across dynamic markets.